Case
Studies
Browse our range of projects to gain insight into our approach and expertise. Our work is characterised by a focus on practical, effective solutions and thoughtful execution. Here, you’ll find a variety of case studies that demonstrate our capacity to deliver reliable results.
Project Name - Irish Freight Solutions
Project Type: Value Enhancement
Irish Freight Solutions successfully integrated HubSpot, streamlining sales, marketing, and customer service, achieving substantial growth and efficiency. The 12-week project, initiated on June 19, meticulously incorporated HubSpot CRM configuration, marketing automation, sales enablement, and reporting and analytics. The implementation was achieved for £6.5 - £7k, offering significant savings compared to the standard £15 - £18k.
Key Wins
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Secured Three Major Accounts: Successfully brought on board three substantial clients, significantly impacting revenue.
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Enhanced Lead Generation: Advanced marketing automation tools resulted in a 40% increase in qualified leads, boosting conversions.
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Elevated Sales Efficiency: The centralised platform enhanced sales team productivity by 30%, allowing more focus on strategic activities.
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Improved Customer Engagement: Streamlined communication and personalised interactions led to a 25% increase in customer satisfaction and loyalty scores.
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Optimised Marketing Strategies: Real-time insights from customised dashboards enabled refined marketing strategies, ensuring better alignment with customer behaviour and preferences.
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Reduced Operational Costs: The integration streamlined multiple processes, reducing operational expenses by 20%.
Project Name - SSO Logistics
Project Type: Turnaround
Pro CRM Solutions rectified a flawed HubSpot installation for SSO Logistics, previously mishandled by another partner. They repaired initial setups, enhanced visibility with new Dashboards for management, and provided training to business development managers on HubSpot's sales features. The 10-week project, priced at £5,000, saved SSO about £3,000 and added significant value to the company's valuation.
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Key Triumphs:
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HubSpot Rectification: Pro CRM Solutions successfully rectified SSO Logistics' flawed HubSpot installation which was previously mishandled (by a previous company – not Pro CRM solutions).
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Dashboard Implementation: Introduced automated weekly dashboards allowing management to work 'on' the business, rather than 'in' it.
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Enhanced BDM Effectiveness: Business Development Managers' efficiency improved by 20% due to:
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Ability to pinpoint key accounts and prospects.
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Innovative filtering and features developed by Pro CRM in HubSpot.
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Value & Savings: The 10-week project, priced at £5,000, not only saved SSO about £3,000 but also significantly boosted the company's valuation.
Project Name - Mayer Monroe Online Skincare
Project Type: Value Enhancement
Over a span of five years, Mayer Monroe Obagi Specialists undertook the development and implementation of a revolutionary online skincare platform, conceptualised to refine and enhance interactions between patients and skincare professionals. The platform streamlined the dissemination of specialised advice and products directly to users' doorsteps.
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The platform integrated state-of-the-art features such as virtual consultations and secure, user-friendly interfaces, contributing to an unparalleled user experience and facilitating seamless access to professional skincare advice. This innovative venture resulted in a 30% increase in user engagement and a substantial rise in product sales, achieving user satisfaction levels surpassing 90%. The deployment of this platform significantly expanded the reach of professional skincare consultations and specialised products, redefining skincare routines for countless users.
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Key Wins:
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UK-Leading Obagi Online Skincare Platform
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Patient satisfaction levels: A 30% enhancement in user engagement and interactions.
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Consultation efficiencies: Significant boost in specialty product sales due to enhanced accessibility and convenience.
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Exceptional user satisfaction levels, exceeding 90%, demonstrating the platform's efficiency and user-centric design.
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Medi-Health platform: Successful broadening of access to professional skincare consultation and products, making specialised skincare regimes more attainable.
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Patient care excellence: Establishment of innovative benchmarks in user engagement and accessibility in the skincare industry.